Citizens Delivery Tracker: FG Created Platform For Honest Engagement, Says OGP

Citizens Delivery Tracker: FG Created Platform For Honest Engagement, Says OGP

The Federal Government’s Citizens Delivery Tracker (CDT) app has been described as a significant mechanism toward achieving transparency and accountability in governance.

Obialunanma Nnaobi-Ayodele, Co-Chair (Non-State Actors) Open Government Partnership, Nigeria, disclosed this to the News Agency of Nigeria (NAN) on the sidelines of the launch of the tracking app.

She said that the app was one way of resolving the trust deficit in government programmes and policies aimed at improving the lives of Nigerians, adding that citizens need to engage with it.

“It is my hope that Nigerians for whom it was created, will utilise this app to its fullest potential, and contribute to improving public service delivery across all sectors.

“Today’s launch is the first step. A lot of work still needs to be done, especially at a time when public trust in government is at an all time low. It is important that Nigerians see that this tool not only exists to tick the box, but that their engagements will result in positive outcomes.

“On our part as civil society, we will provide all the support needed to raise public awareness for the Citizens Delivery Tracker and also educate Nigerians on how to engage with it,” she said.

She said that the tracker would serve as a tool for monitoring the performance of its actor and ministers that have signed a performance bond for their assigned task.

Nnaobi-Ayodele added that the app details would lead to beneficial engagements between government and the citizen through the provision of feedback and prompt responses from relevant ministries, departments and agencies of government.

“I think that because it’s new, we should give a bit of time to see how we actually have to start using it from today. That is when we would start to figure out what are the things that we need to add,” she said.

The News Agency of Nigeria (NAN) reports that the CDT is part of President Bola Tinubu’s determination to involve Nigerians in governance and hold his government accountable.

The tracker to be accessed at app.cdcu.gov.ng is a significant milestone in the President’s commitment to ensuring transparency and accountability.

It will allow Nigerians to have access to the deliverables of all Ministers thereby acknowledging the citizens as integral stakeholders in monitoring and evaluating the government’s performance.

The key features of the Citizens’ Delivery Tracker App include a comprehensive Project Monitoring and direct Presidential Oversight.

Hadiza Usman, Special Adviser to the President on Policy and Coordination/Head of Central Coordination Delivery Unit, said the app would open government to feedback necessary for improving the living standards of Nigerians.

She called for more collaborations with the media to deepen the dialogue and engagement between citizens and government as a way of ensuring transparency and accountability.

Usman said that in arriving at the deliverables and key performance indicators (KPIs), the CDCU, supported by development partners and consultants, held numerous bilateral meetings with ministers, permanent secretaries, and their respective technical teams over a period of six weeks.

According to the special adviser, the Citizens’ Delivery Tracker is an application which affords citizens the opportunity to view the priority programmes and projects of the federal government on their devices.

“The CDCU has also developed a Delivery Reporting Framework and Template, to accurately assess and report the performance of Ministries, Departments, and Agencies (MDAs).

“We are adopting international best practices and utilising globally recognised performance indicators and benchmarks to assess the performance of MDAs in the implementation of government priority programmes, projects, and policies,” she said.